Legal Policy – The Book Vibe
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Monday - Friday: 09:00 - 18:30 409 Mladost District, Sofia Bulgaria +359 2 123 456 +359 2 654 321 shop@zass.con

Legal Policy

Shipping Policy:

  • Shipping Time: Our standard shipping time is approximately 7-8 business days from the date of purchase. Shipping times may vary based on your location.
  • Order Confirmation: You will receive an order confirmation email with your order details and an estimated delivery date.
  • Delivery Address: Accurate delivery information is essential. The Book Vibe is not responsible for delays or non-delivery due to incorrect address details.
  • Shipping Fees: Shipping fees, if applicable, are calculated at checkout based on your location and chosen shipping method.

Refund/Return Policy:

Refund/Return Policy for The Book Vibe

At The Book Vibe, we aim to provide the best shopping experience. We offer refunds in the following cases:

  • Valid Reasons: We issue refunds for damaged, defective, or incorrect orders. Contact us within 15 days of receiving your order.
  • Refund Process: To request a refund, contact our customer support team with photos or additional information. Refunds are processed to the original payment method.
  • Refund Timing: Please allow up to 10 business days for processing, which may vary depending on your payment provider.
  • Non-Refundable Items: Shipping fees are non-refundable. We do not offer returns for reasons other than those mentioned above.

For any inquiries or assistance regarding our policies, please contact our customer support team. Thank you for choosing The Book Vibe!

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